Infinity Technologies Home Central Virginia Technology

Tired of waiting for a call back from you current ‘computer guy’?

Any idea if your backups are actually working?

Do you know if you are protected from the latest security threats?

Many studies have shown that the average small-to-medium sized business loses thousands of dollars a year to network downtime. Lost man hours, missed sales opportunities, missed deadlines – how much does it cost you?

Infinity Technologies delivers support services that keep your network up and running at optimal effectiveness and efficiency —all at an affordable price.

With the FrontLine Program, Infinity acts as your internal IT department to provide routine computer system maintenance and technical support using our world-class remote support software.

We take responsibility for all computer-relatedissues by providing a single point of contact and offer accountability for all hardware, software and computer-related services.

Infinity’s certified technicians will keep your systems up-to-date with the latest software patches, hardware, firmware, and security fixes. By monitoring and recording the status and statistics of all the devices on a network, we can proactively plan for capacity issues, respond to changing needs and handle any problems before they become emergencies.

And best of all your total satisfaction is guaranteed. If at any time you are not completely satisfied with our service, you can exit the partnership. No strings attached. That’s how confident we are that you will be delighted with our support.

Feature

Benefit

Value

Downtime and Performance Monitoring

We’ll identify IT issues much faster—often before you experience problems—and address them proactively.

You’ll see a reduced cost of downtime, and minimize the resulting lost opportunities, lost productivity, and service costs.

Dedicated Support Team

Rely on access to unlimited technical support and a rapid response to service issues.

Your staff will be better positioned to focus on operations, knowing that a team of specialists is available to provide IT support

Security Protection

Protect your assets and data with round-the-clock protection from virus, malware and other attacks; achieve regulatory compliance with legislation relevant to your industry.

You’ll reduce downtime and its associated costs, while increasing customer confidence.

Preventative Maintenance

Lengthen the lifespan of your assets and minimize technology problems that reduce productivity.

Your team can get more done, and you’ll reduce expenditures on emergency repairs.

Asset Management

You’ll get accurate, up-to-date asset and warranty tracking for insurance or taxation purposes.

You’ll save money with better asset life-cycle management, and you’ll never pay twice for maintenance.

Business Reviews

An opportunity to prioritize projects, plan budgets, and discuss solution optimizations

You’ll be able to conduct more accurate budget forecasting based on the facts.

Feature	Benefit	Value
Downtime and Performance Monitoring	We’ll identify IT issues much faster—often before you experience problems—and address them proactively.	You’ll see a reduced cost of downtime, and minimize the resulting lost opportunities, lost productivity, and service costs.
Dedicated Support Team	Rely on access to unlimited technical support and a rapid response to service issues.	Your staff will be better positioned to focus on operations, knowing that a team of specialists is available to provide IT support
Security Protection	Protect your assets and data with round-the-clock protection from virus, malware and other attacks; achieve regulatory compliance with legislation relevant to your industry.	You’ll reduce downtime and its associated costs, while increasing customer confidence.
Preventative Maintenance	Lengthen the lifespan of your assets and minimize technology problems that reduce productivity.	Your team can get more done, and you’ll reduce expenditures on emergency repairs.
Asset Management	You’ll get accurate, up-to-date asset and warranty tracking for insurance or taxation purposes.	You’ll save money with better asset life-cycle management, and you’ll never pay twice for maintenance.
Business Reviews	An opportunity to prioritize projects, plan budgets, and discuss solution optimizations	You’ll be able to conduct more accurate budget forecasting based on the facts.